Hi! I am not a staff member here but I am a moderator elsewhere, and have been for a while.
Moderator transparency is great. I mean, don't get doxed, know your OPSEC, but that open communication is important.
However, I don't see why it has to be off-site. I am a /leftypol/ user. I rarely/never go on Matrix, as much as I like the platform. Is instant messaging and pinging really essential for this communication? We have a /meta/ board here, and you know how low-traffic that is.
Mod communication should be here! On /leftypol/! Not in an ill-lit basement in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign outside the door saying "Beware of the Leopard." Even /meta/ is so distant that idiots who aren't you don't read it!
On my other imageboard, which is quieter and less politically heated I admit so grain of salt, no-one uses /j/ or IRC, we use /j/ almost once a year. All staff communication is done in relevant threads and the meta sticky, except for if I say 'check /j/ for my ideas at countering this botspam'. As a privacy advocate, I usually don't say this: your administrative communication should not be private by default. You're anons like us, right?
Not sure of whether to ban a low-quality poster? Discuss it openly with the thread. I've seen a few of you do this with self-proclaimed fascists and it's worked out fine each time, and no follow-up threads saying "wow i got banned for having an opinoin thanks leftist liberal censorship".
While you clearly mean well by having a new public chatroom for adminy stuff and I'm happy for that….. what's the point of this board? Two places for one thing just complicates it. This is the first place we'll go if we want to talk to staff about staff matters or notice updates. You could ask a dev to make a bot to alert your sekrit club whenever a new thread is made on /meta/ if that's the issue.