Whoever came up with using AI for tech support chat is a genious and a liberator, a hero of modern IT workers.
I fucking hate doing tech support. Blessed be LLMs.
Talking to people is a skill. Communicating with people is a skill. De-escalating people is a skill. Troubleshooting is a skill. Tech support workers are skilled workers. Corona just fired, what was it, 700 of their tech support workers and replaced them with AI. So now what are those tech support workers going to go do? Get a job at the fucking McDonald's like everybody else? Get 10 hours? AI hasn't liberated anybody. It's only made the rich richer. That's fact. This AI shit isn't a liberation of anyone, except for your wallet into the rich people's fucking pocket.
The whole IT industry is basically dead and done. Helpdesk, sysadmin, it's all getting automated away. These were good jobs that anybody could get even without a college education and now they're gone. That's not liberation for the working class at all. At all. Fuck AI, bro. I'd like to get my job back, matter of fucking fact. I miss having a fucking steady paycheck, doing something I've developed a lot of skills to do. I would love to know how well this AI shit is working when, you know, 60-year-old Tammy can't get into her Microsoft office and she's fucking screaming at the goddamn computer. Love to know how well it's working for em.
>>1086This is a good post. There aren't sufficient social programs to prevent deskilling or to promote upskilling.
>>1087Entry-level programmer, or even internships are turning out to be difficult to find. In the US there's been something like 300,000 layoffs in the industry over the last few years.
>>1086AI is just a scapegoat.
The real problem from what I hear is that IT workers aren't really well versed on hardware.
They only focus on software.
>>1117The people who are the most pissy about AI are usually people who don't do any essential work.
They usually do hobby work.
They're averse to blue collar jobs in the first place.