>>2584013>>2584029I mean, speaking as a service worker myself, I've given some thought to this and I think it'd be a kind of return to localism within the framework of the established "supermarket" model. I'm sorry if that sounds confusing, let me try and explain.
So, Trader Joe's where I work might be a good example of this. Shit one of the company's stated values are "We're a national chain of neighborhood stores", which amounts to a kind of decentralized leadership style and a lot of room for individual expression. All of our art is done by artists working in our backroom, some of my coworkers were also carpenters who'd help design new displays, we get to know some of the people in our locale and you'll get some feelgood stuff like folks giving a shoutout to a special needs guy who shopped in our store, like "Hello Franklin!" on a sign down his favorite aisle.
I think we can experiment less with standardization of aesthetic (you go into any Vons and even if the layout is different it looks like a Vons, for example) but more creativity from the workers themselves.
Like an element of Marx's work that I really likes is he doesn't condescend to workers, he considers most of us as already having the tools necessary to take over our jobs without the imposition of capitalists, and yeah a lot of us have different experiences managing sections of our store, writing orders, etc. And there's a really human drive to kind of leave your mark on it. When I ran liquor I wanted to do a "cocktail of the month" type thing where we'd have little slips of cocktail recipes and organize some products so it could be like "Hey, here's everything you need to make a margarita and here's how!"
So I imagine service would be slower in general, and some business models (like a Starbucks on every street corner, fast food models where you get your coffee or burger quickly and fuck off) may disappear entirely, but the upside is returning a sense of community and creativity to people.
Shit, another example: Fry's Electronics. There were some that had these crazy "Alice in Wonderland" designs and others that went X-Files kind of "UFOs and Greys", the idea that you could go to a store and no-two stores could look alike would be fun.
Or maybe we could go back to the old idea of what a mall could be, a kind of "modern agora" like its designer envisioned. Turn it into a place where you could get just about everything you needed and then have time to rest and just chat with people.